Terms of service

Absolutely. For Kingdom Ink, I’d make this more specific than Shopify’s generic boilerplate because you’re selling both custom apparel and customer-uploaded DTF/gang sheets. The artwork/IP section is especially important.

This is a practical store policy, not legal advice, so having an Arizona attorney review it is worthwhile as your business grows.

Terms of Service

Last Updated: August 24, 2026

Welcome to Kingdom Ink. These Terms of Service (“Terms”) govern your use of our website and your purchase of products and services from Kingdom Ink.

By visiting our website, submitting an order, uploading artwork, or purchasing from us, you agree to these Terms. Please review them carefully before placing an order.

1. Our Products and Services

Kingdom Ink provides custom apparel, DTF transfers, custom gang sheets, personalized products, and related printing services.

Because many of our products are created specifically for each customer, certain policies that apply to standard retail merchandise may not apply to custom-made products.

Product availability, colors, brands, materials, sizes, pricing, and other specifications may change from time to time.

We make reasonable efforts to accurately display and describe our products. However, colors may appear slightly different depending on your screen, device, garment material, printing process, and other factors.

2. Custom Orders

Customers are responsible for reviewing all information submitted with an order before completing their purchase.

This includes, but is not limited to:

  • Names and spelling

  • Dates

  • Sizes

  • Garment styles

  • Garment colors

  • Design selections

  • Artwork

  • Image quality

  • Transfer dimensions

  • Gang sheet layouts

  • Quantities

  • Personalization information

Once a custom order has entered production, changes or cancellations may not be possible.

Kingdom Ink is not responsible for errors contained in information or artwork submitted and approved by the customer.

If Kingdom Ink makes an error during production, please contact us so we can review the issue and work to make it right.

3. Customer-Submitted Artwork

Customers may submit artwork, photographs, logos, graphics, text, designs, or other materials for printing.

By submitting any content to Kingdom Ink, you represent that:

  1. You own the content; or

  2. You have permission, authorization, or appropriate licensing to reproduce and use the content for the requested purpose.

You agree not to submit content that infringes another person's copyright, trademark, publicity rights, intellectual property rights, or other legal rights.

Kingdom Ink does not obtain ownership of your original artwork simply because you submit it for printing.

By submitting artwork, however, you grant Kingdom Ink permission to reproduce, resize, process, print, and otherwise use that artwork as reasonably necessary to complete your order.

We reserve the right to decline or cancel an order if we reasonably believe the submitted material may violate applicable law or the rights of another person or business.

4. Copyrighted and Trademarked Designs

Customers are responsible for ensuring they have the legal right to reproduce any copyrighted or trademarked material submitted to Kingdom Ink.

This may include, without limitation, characters, logos, sports teams, schools, companies, entertainment properties, brands, photographs, artwork, and other protected material.

Submitting an image found online does not necessarily mean that image is free to reproduce commercially.

Kingdom Ink may request proof of authorization before producing certain designs and may refuse an order when appropriate.

5. DTF Transfers and Gang Sheets

Customers purchasing DTF transfers or gang sheets are responsible for ensuring that submitted artwork is print-ready and appropriately sized.

Unless otherwise stated, artwork will be printed according to the dimensions and files submitted through our ordering system.

Customers should carefully check:

  • Artwork dimensions

  • Resolution and image quality

  • Transparent backgrounds

  • Spelling

  • Design orientation

  • Gang sheet arrangement

  • Quantity

Kingdom Ink is not responsible for poor print quality resulting from low-resolution, pixelated, improperly prepared, or otherwise unsuitable customer-provided artwork.

Customers are also responsible for properly applying transfers after purchase. Application results can vary depending on equipment, temperature, pressure, garment material, pressing technique, and other factors outside Kingdom Ink's control.

Any pressing instructions we provide should be followed carefully.

6. Pricing and Payment

Prices are displayed on our website and may be changed at any time without prior notice.

The price applicable to your purchase will generally be the price displayed when your order is submitted, subject to correction of obvious pricing or technical errors.

Payment is required according to the payment options available during checkout.

Applicable taxes, shipping charges, customization fees, or other charges will be displayed when required.

We reserve the right to cancel or correct an order affected by an obvious pricing, listing, or technical error. If payment has already been collected for an order we cancel for this reason, the applicable amount will be refunded.

7. Order Acceptance

Submitting payment does not require Kingdom Ink to accept an order in every circumstance.

We reserve the right to refuse or cancel an order when reasonably necessary, including suspected fraud, payment problems, unavailable materials, prohibited artwork, pricing errors, production limitations, or other circumstances that prevent us from completing the order.

If we cancel an order after collecting payment and no products have been provided, we will issue the appropriate refund.

8. Production and Turnaround Times

Any production or turnaround time displayed on our website is an estimate unless we specifically state otherwise.

Custom products require production time before shipping or pickup.

Production may occasionally be affected by inventory availability, equipment issues, unusually high order volume, shipping delays from suppliers, holidays, weather, or circumstances outside our reasonable control.

If you need an order by a specific date, please contact us before ordering to determine whether we can reasonably accommodate your requested deadline.

9. Shipping and Delivery

Customers are responsible for providing a complete and accurate shipping address.

Once an order has been transferred to a shipping carrier, delivery timing may be outside Kingdom Ink's direct control.

Kingdom Ink is not responsible for carrier delays or other delivery disruptions outside our reasonable control. However, if you experience a delivery problem, please contact us and we will assist when reasonably possible.

Any additional shipping policies displayed on our website are incorporated into these Terms.

10. Returns, Refunds, and Exchanges

Because our products are custom-made, personalized, or produced specifically for each customer, all sales are generally final and custom products are not eligible for standard returns or exchanges.

If your order contains a production error, incorrect item, defect, or other problem caused by Kingdom Ink, please contact us promptly.

We want our products and advertising to accurately represent what our customers receive, and we want the opportunity to rectify legitimate problems with an order.

Our separate Returns, Refunds & Order Issues Policy provides additional information and is incorporated into these Terms.

11. Customer-Supplied Sizes and Apparel Selection

Customers are responsible for selecting the appropriate garment size.

Sizing can vary between brands, styles, and manufacturers. When available, customers should review the applicable size chart before ordering.

Because apparel is custom printed, ordering an incorrect size generally does not qualify the product for a return or exchange unless Kingdom Ink provided an item different from the size ordered.

12. Care of Custom Apparel

Customers should follow any garment and print-care instructions provided with their products.

Improper washing, drying, ironing, bleaching, pressing, or other treatment can damage custom apparel and transfers.

Kingdom Ink is not responsible for damage resulting from improper care or use.

13. Website Use

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

You may not intentionally interfere with the operation or security of our website, attempt to gain unauthorized access to systems or accounts, or use automated methods to misuse our services.

14. Intellectual Property

Unless otherwise stated, Kingdom Ink's original website content, branding, logos, photographs, graphics, product descriptions, designs, and other original materials belong to Kingdom Ink or are used with appropriate permission.

Nothing in these Terms gives customers permission to reproduce or commercially use Kingdom Ink's intellectual property without authorization.

Customer-owned artwork remains subject to the customer's applicable ownership rights.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Kingdom Ink will not be responsible for indirect, incidental, special, or consequential losses resulting from the use or inability to use our products or services.

Nothing in these Terms is intended to eliminate rights or remedies that cannot legally be waived under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from artwork or other materials you submit when those materials violate another person's intellectual property or other legal rights.

This provision is particularly applicable when a customer requests that Kingdom Ink reproduce content the customer did not have authorization to reproduce.

17. Third-Party Services

Our website may use services provided by third parties, including Shopify, payment processors, shipping carriers, applications, and other service providers.

Your use of certain third-party services may also be subject to those providers' terms and privacy practices.

18. Privacy

Your use of our website is also subject to our Privacy Policy.

Information submitted during checkout or through our website will be handled according to our Privacy Policy and applicable law.

19. Changes to These Terms

Kingdom Ink may update these Terms from time to time.

The current version will be posted on our website with an updated effective or revision date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

20. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where applicable federal law controls.

21. Contact Us

Questions regarding these Terms of Service or an order may be submitted through the Contact Us page on our website.

We encourage customers to contact us whenever there is a concern with an order. Kingdom Ink is a family-owned business, and our goal is to provide products that are accurately represented, carefully made, and something you are genuinely happy to receive.

Thank you for supporting Kingdom Ink.